Terms of Service

1. Acceptance of Terms

By accessing or using Corpfy and its intelligent SaaS platform ("Services", "Platform"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Refund & Cancellation Policy — all of which are incorporated herein by reference. If you do not agree to any provision, you must discontinue use immediately. These Terms comply with the Information Technology Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Companies Act, 2013, and the Digital Personal Data Protection Act, 2023.

2. Scope of Services

Corpfy provides end-to-end intelligent startup support across the following domains:

Corpfy may update, modify, or discontinue features with reasonable prior notice. New features are governed by these Terms unless stated otherwise.

3. Eligibility

• You must be at least 18 years of age and legally capable of entering into contracts under the Indian Contract Act, 1872.
• You must have the legal authority to register and represent your business entity — as a director, founder, partner, or authorized signatory.
• Use of the Platform must comply with all applicable Indian laws, including but not limited to the Companies Act, 2013, GST law, Income Tax Act, 1961, and FEMA, 1999.
• Users representing foreign entities must ensure their use of the Platform complies with applicable cross-border regulations, including RBI/FEMA guidelines on FDI and cross-border payments.

4. Account Registration & Security

• You must register an account using accurate, current, and complete information — including your legal name, business email, and mobile number.
• You are responsible for maintaining confidentiality of your login credentials and all activities under your account — including actions taken by team members you invite to the Platform.
• You must notify us immediately at support@corpfy.in of any unauthorized access or suspected breach.
• Corpfy supports multi-factor authentication (MFA) — we strongly recommend enabling it for all accounts managing sensitive compliance or payroll data.
• Corpfy reserves the right to suspend or terminate compromised or fraudulently-used accounts without notice.

5. Acceptable Use & Prohibited Activities

You agree to use the Platform only for lawful business purposes. The following are strictly prohibited:

• Submitting false, misleading, or fraudulent information to Corpfy or any government authority (MCA, GSTN, Income Tax, SEBI, trademark registry) through the Platform.
• Using the Platform to facilitate money laundering, tax evasion, hawala transactions, or any activity violating the Prevention of Money Laundering Act, 2002 or FEMA, 1999.
• Attempting to reverse-engineer, decompile, extract, or replicate Corpfy's software, platform models, compliance engine, or proprietary algorithms.
• Uploading or transmitting malware, ransomware, viruses, or any harmful code that could compromise the Platform or other users' data.
• Scraping, harvesting, or systematically extracting data — including company data, compliance templates, or user information — without prior written consent.
• Using the Platform to impersonate any director, partner, or regulatory authority, or to misrepresent your authority to act on behalf of a company.
• Using the Platform in a manner that violates any third party's intellectual property rights — including forging company seals, director signatures, or regulatory approvals.
• Sharing access credentials across unrelated entities to circumvent per-entity subscription requirements.

Violations may result in immediate account suspension, termination, and referral to appropriate law enforcement or regulatory authorities.

6. Platform Features & Limitations

• Corpfy's compliance engine automatically generates MCA filing drafts, GST computation sheets, payroll summaries, contract templates, trademark application guides, and compliance calendar alerts.
• All system-generated outputs are provided for operational assistance only. They are not legal opinions, chartered accountant certifications, or company secretary attestations under Indian professional regulations.
• You are solely responsible for reviewing, verifying, and approving all system-generated content before submission to any government authority, investor, or third party.
• Corpfy does not guarantee that system-generated compliance recommendations, filing drafts, or contract templates are free from errors, or that they will result in government approvals.
• Regulatory thresholds, GST rates, TDS slabs, MCA fee schedules, and labour law requirements change — users must independently verify current applicability before acting on platform outputs.

7. User Responsibilities

• Provide accurate company information — CIN, registered address, authorized signatories, GSTIN, PAN — required for each service workflow.
• Ensure that all directors/founders whose DIN or DSC is submitted through the Platform have provided valid, current, and legally obtained credentials.
• Maintain confidentiality of DSC tokens, login credentials, and MCA portal access credentials shared with or through the Platform.
• Comply independently with all statutory deadlines — the Platform provides alerts but does not guarantee against missed filings due to user inaction, network issues, or government portal downtime.
• Ensure payroll data — CTC structures, PF/ESI eligibility, TDS declarations — is verified by a qualified CA or payroll professional before processing.

8. Intellectual Property

• All platform content, software, platform compliance models, legal templates, playbooks, and features are the intellectual property of Corpfy or its licensors, protected under the Copyright Act, 1957 and the Trade Marks Act, 1999.
• You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to use the Services for your own registered business entity's purposes.
• Corpfy templates and playbooks may not be redistributed, resold, or white-labeled without prior written consent.
• User-submitted company data, documents, and filings remain the property of the respective business entity. Corpfy claims no ownership over your company's regulatory or financial data.

9. Payments & Billing

• All platform fees are payable in Indian Rupees (INR) via Corpfy Banking & Treasury. GST at 18% is charged additionally and reflected in your GST-compliant invoice.
• Government statutory charges — MCA ROC fees, trademark application fees, GST registration fees, advance tax challans — are billed at actuals and are separate from platform fees.
• Subscription fees are auto-renewed annually for Operational and Growth plans unless cancelled as per the Cancellation Policy.
• Failure to pay applicable fees results in service suspension. A 7-day grace period applies before access is restricted.
• Corpfy reserves the right to revise pricing with at least 30 days' prior written notice to active subscribers.

10. Service Availability

• Corpfy endeavours to maintain high platform availability but does not guarantee uninterrupted or error-free service.
• Scheduled maintenance windows may cause temporary downtime — advance notice will be provided where possible.
• Platform availability is also subject to MCA21, GSTN, and Income Tax e-Filing portal availability — outages on these government portals are outside Corpfy's control.
• No specific SLA (Service Level Agreement) is implied unless separately agreed in writing for enterprise plan customers.

11. Data Privacy

Your use of the Services is governed by our Privacy Policy, incorporated herein by reference. We collect and process company and personal data — including PAN, Aadhaar (for DIN/DSC), GSTIN, MCA filing records, payroll data, and cap table information — in accordance with the Digital Personal Data Protection Act, 2023 and the IT (SPDI) Rules, 2011. All data is stored in Indian data centres.

12. Third-Party Services & Integrations

The Platform integrates with or facilitates access to government portals and third-party services including:

• MCA21, GST Network, Income Tax e-Filing Portal, TRACES, Startup India / DPIIT, IP India, SEBI SCORES
• Corpfy Banking & Treasury (payment gateway), cloud infrastructure providers, HR & payroll processors

Corpfy is not responsible for the availability, accuracy, or security practices of these third parties. Use of third-party integrations is governed by their respective terms of service and privacy policies.

13. Limitation of Liability

• Services are provided on an "as-is" and "as-available" basis.
• Corpfy is not liable for regulatory penalties, tax demands, government rejection of filings, trademark objections, or any other regulatory outcome arising from use of the Platform.
• We are not liable for indirect, incidental, special, or consequential damages — including loss of data, business, goodwill, or profits.
• Our aggregate liability for direct damages in any 12-month period shall not exceed the total platform fees paid by you in that period.
• Nothing in these Terms limits liability for fraud, gross negligence, or personal injury caused by Corpfy's proven wilful misconduct.

14. Indemnification

You agree to indemnify, defend, and hold harmless Corpfy, its affiliates, directors, employees, and technology partners from any claims, regulatory actions, penalties, fines, or legal expenses arising from: (a) your use of the Platform; (b) violation of these Terms; (c) inaccurate or fraudulent data submitted through the Platform; (d) violation of applicable Indian law including the Companies Act, GST law, Income Tax Act, or FEMA; or (e) infringement of third-party intellectual property rights.

15. Force Majeure

Corpfy is not liable for delays or failure to perform caused by MCA/GSTN portal outages, government system failures, internet or telecommunications disruption, cyberattacks, power failures, natural disasters, pandemic-related restrictions, or changes in applicable Indian law or regulation.

16. Termination

Corpfy may suspend or terminate your account for:

• Violation of these Terms or any applicable Indian law.
• Non-payment of subscription fees beyond the 7-day grace period.
• Submission of fraudulent or materially false information to Corpfy or any government authority through the Platform.
• A court order, regulatory directive from MCA, SEBI, or other competent authority, or law enforcement request.

Upon termination, Platform access ceases immediately. Clauses on Indemnification, Limitation of Liability, Intellectual Property, and Governing Law survive termination.

17. Dispute Resolution & Arbitration

• Parties shall first attempt amicable resolution through good-faith negotiation within 30 days of written notice of the dispute.
• If unresolved, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 — sole arbitrator, mutually appointed.
• Seat and venue: Vadodara, Gujarat. Proceedings in English.
• Either party may seek urgent interim relief from courts of competent jurisdiction without prejudice to the arbitration process.

18. Governing Law & Jurisdiction

These Terms are governed by the laws of India, including the Information Technology Act, 2000, the Indian Contract Act, 1872, the Consumer Protection Act, 2019, the Companies Act, 2013, and the Digital Personal Data Protection Act, 2023. Disputes not resolved by arbitration are subject to the exclusive jurisdiction of the courts in Vadodara, Gujarat, India.

19. Grievance Officer

Appointed in accordance with the IT Act, 2000 and IT (Intermediary Guidelines) Rules, 2021:

Users may lodge complaints regarding platform content, data handling, or any Terms violation by writing to the Grievance Officer.

20. Changes to Terms

Material changes to these Terms will be communicated via registered email and platform notifications with at least 15 days' prior notice. Continued use of the Platform after the effective date of revised Terms constitutes your acceptance. Archived versions of prior Terms are available on request.