Partnership Tiers
Structure your partner programme with 3 tiers to manage resources proportionally:
- Gold (Strategic): 3–5 partners generating ≥20% of partner-sourced revenue each. Dedicated partnership manager, quarterly business reviews, co-investment in joint marketing, early product access.
- Silver (Active): 10–20 partners with regular pipeline activity. Monthly check-ins, access to partner portal, standard co-marketing support, training resources.
- Bronze (Registered): Registered partners with occasional referrals. Self-serve portal access, standard commission, product training on demand.
Partnership Health Score
Track each partner relationship on 5 dimensions, scored 1–5:
- Revenue: Actual vs. committed revenue contribution this quarter
- Activity: Number of qualified referrals or deals registered in the last 90 days
- Engagement: Responsiveness, QBR participation, training completion
- Customer Success: Customer health scores of jointly acquired customers
- Strategic Alignment: Degree to which partner's GTM aligns with your ICP
Partner Programme Quick-Start Checklist
- Draft a Partner Agreement with clear commission structure, deal registration process, and IP terms — get a startup lawyer to review
- Create a partner portal with product training, sales collateral, and deal registration form
- Define lead routing rules: what constitutes a partner-sourced lead vs. direct, and how conflicts are resolved
- Set quarterly revenue targets per partner tier and review in QBRs (Quarterly Business Reviews)
- Create a joint value proposition document for each partner type — what does the customer get from the combined offering?
- Build a mutual NDA template for technology alliances and a referral agreement for channel partners